capçalera

Rules and Regulations

1.- Bookings and cancellations

 

From the time we confirm a reservation, all other applications for those dates will be refused. Therefore, if that reservation is cancelled, the following rules will be applied:

 

High season (Easter Week, New Year´s, long holiday weekends and from July 1st until September 30th): Reservation deposit of 50% of the total amount of the stay is required. In case of cancellation the following will apply:

 

- 90% of the reservation deposit will be returned if you let us know more than 60 days before arrival date.

 

- 50% of the reservation deposit will be returned if you let us know 30 days before arrival date.

 

- No refund if you let us know less than 30 days before arrival date.

 

Low season (except long holiday weekends*): Reservation deposit of 30% of the total amount of the stay. In case of cancellation the following will apply:

 

- 90% of the reservation deposit will be returned if you let us know more than 30 days before arrival date.

 

- 50% of the reservation deposit will be returned if you cancel 15 days before arrival date.

 

-No refund if you cancel less than 15 days before arrival date.

 

2.- Arrival and departure

 

Arrrival after 4:00 pm.

 

Departure before 12:00 pm.

 

For different times, please inquiry.

 

Facilities must be left in the same condition as found, letting us know of any damages.